Privacy Policy
1. Our commitment to your privacy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or contact us.
This policy applies to all users of our website, including prospective students and education providers.
2. What information we collect
We may collect personal information that you choose to provide to us, including:
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Your name
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Email address
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·Phone number (including WhatsApp, if provided)
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Country of residence
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Whether you are onshore or offshore
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Study interests or general enquiry details
We only collect information that is reasonably necessary for us to provide education-related guidance or respond to your enquiry.
3. How we collect information
We collect personal information when you:
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Submit a form on our website
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Book a consultation
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Contact us by email, phone or messaging services
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Communicate with us as an education provider or partner
4. How we use your information
We use your personal information to:
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Respond to enquiries
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Prepare for and conduct consultations
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Provide education-related guidance and services
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Communicate with you about your enquiry or consultation
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Maintain internal records and improve our services
We do not sell or rent your personal information.
5. Disclosure of personal information
We may disclose your personal information:
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To education providers, with your consent, for application or enquiry purposes
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To service providers who support our systems (such as CRM or email platforms)
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Where required or authorised by law
Where migration advice is required, we may refer you to a registered migration professional. Any information shared for this purpose will be done with your consent.
6. Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is stored securely using industry-standard systems and access is restricted to authorised users only.
7. Access and correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate or out of date. To do so, please contact us using the details on our Contact page.
8. Cookies and website analytics
Our website may use cookies or analytics tools to improve user experience and understand website usage. These tools do not identify you personally.
You can adjust your browser settings to refuse cookies if you prefer.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via our Contact page.